Hallie Henderson Designs Limited ("HHDL") will offer an exchange or full refund within 30 days on items as you require. Please contact us within seven working days to arrange an exchange or return. The item returned must be in new and unaltered condition with the original packaging.
Jewellery that has been worn or damaged cannot be returned. Return shipping will be paid for by the buyer, unless the goods are somehow faulty, or damaged in some way.
We recommend you return your goods by registered post as we are not responsible for your return until it has been received into our warehouse. We are not responsible for any items lost in transit and will not offer an exchange/refund for missing goods.
Gift items can be returned for an exchange only. We will email the person who made the original purchase to complete the exchange. Refunds can only be made to the person who originally purchased the gift.
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Odile & Odette was founded in Hong Kong in 2014. We were inspired by a sweet childhood memory and a six year old daughter's love of all things pretty.
We stock dainty and delicate fine jewellery pieces for young girls. Our simple, yet timeless designs feature whimsical themes in sterling silver and enamel.
Your chosen set will be presented to you in a beautiful, gift box and hand tied, satin ribbon. We endeavour to post any purchase within 24 hours of payment at no additional cost. It is our gift to you for your support.
Each of our pieces have been lovingly, hand made from hallmarked 925 sterling silver and a rich enamel inlay, or coating. As with all sterling silver jewellery, the pieces may be gently cleaned with a soft cloth. Keeping them in airtight storage will help prevent tarnishing.
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